Department of
Email : baksi.arup@gmail.com
Address : Left Block, 7th floor, Aliah University, IIA/27, Action Area II, New town, Kolkata-700160.
Room No : Faculty Room-2,Central block, 7th floor.
Joined : 12/02/2016
Arup Kumar Baksi has more than 23 years of teaching experience apart from industrial exposure of 4 years. Dr. Baksi specialises in Marketing and his research interest includes Cultural and Heritage Tourism, Tourism Branding, Gender Discourse in Tourism, Application of Mixed Method Research, Women Entrepreneurship. Dr. Baksi has joined Aliah University in the month of February, 2016.
PhD, MBA, MSW (pursuing), MSc
Certification in Customer Relationship Management from IIM, Bangalore
Certification in Sustainable Tourism from Indian Astrobiology Research Centre (IARC), Centre for United Nations in collaboration with Raman Science Centre (National Council of Science Museums)
Constructive Teaching & Learning with Technology from Tata Institute of Social Science (TISS), Mumbai
Certification in MaxQda Software by Emory University, UK
ORCID – 0000-0002-9206-3994
Scopus ID: 57197090651
Vidwan ID: 103115
Google Scholar ID: e8kBJiwAAAAJ
23 Years
4 Years
Marketing Management
Marketing Management, Strategic Management, Entrepreneurship Development, Service Marketing & Advertising and Branding.
Cultural and Heritage Tourism, Tourism Branding, Gender Discourse in Tourism, Application of Mixed Method Research, Women Entrepreneurship
More than 25 Years (Industry + Academia)
Papers Presented in National/ International Conference/Seminar: (selective 2018-2024)
Publications in Journal (selective for 2018-2024)
Books/ Edited Chapter (selected for 2015-2020)
1. Baksi, A. K., & Sanyal, S. (2024). Branding Intangible Cultural Heritage: A Root-Reinforcement Model for Tourism Resurgence with Indigenous Doll Making in Strategic Tourism Planning for Communities: Restructuring and Rebranding by Emerald Publishing. ISBN-10: ISBN-10: 1835490166; ISBN-13: 978-1835490167
2. Baksi, A. K., & Sanyal, S. (2024). Application of Advanced Mixed-Method Research in Tourism: Case of Moderated Influence of Psychographics in Homestay Tourism in International Handbook of Skill, Education, Learning, and Research Development in Tourism and Hospitality by Springer Nature, 1-25, eBook ISBN: 978-981-99-3895-7
3. Baksi, A. K. (2019). Perspectives on Rural Tourism: Sustainability Issues and Ethno-Cultural Preservation, Akshar Prakashani, ISBN: 978-81-937922-2-3
4. Baksi, A. K. (2016). Perspectives on service quality enhancement through Customer Relations. Scholars’ Press, Germany, ISBN-13: 978-3-659-84458-4, ISBN-10: 3659844586, EAN: 9783659844584.
5. Baksi. A. K. (2019). Examining Role of Leading Edge Status on Diffusion of Innovation in Indian Rural Markets, Frontiers in Management Research, Allied Publishers, New Delhi (ISBN: 978-93-87997-66-0)
6. Baksi, A. K. (2019), Aligning Human Development with Tourism using Hybrid HDI and Van Der Warden (VdW) Ranking Score, in Resilience Building and Sustainable Development: Indian Perspective, by New Delhi Publishers ( 978-93-88879-11-8 )
7. Baksi, A. K. (2018), Teaching the Teachers: The ICT way, in Teacher Education in the 21st Century: Issues & Concerns, Renu Publishers, New Delhi (ISBN: 978-93-85502-37-8), pp. 117-128
8. Baksi, A. K. (2018), Developing TOURZOT: A model explaining zone-of-tolerance in Tourism services based on destination atmospherics, Exploring New Horizons in Management and Business Practices, Suhrid Publications, Kolkata (ISBN: 978-93-84099-29-9), pp. 39-56.
9. Khawash, N. &Baksi, A. K. (2018), Linking tourism service quality, tourist satisfaction and destination loyalty using Tourist Relationship Management framework, Exploring New Horizons in Management and Business Practices, Suhrid Publications, Kolkata (ISBN: 978-93-84099-29-9), pp. 137-152.
10. Baksi, A. K. (2018), Visual imageries as means of cognitive expression to destination bonding: A case of Instagram application, Exploring New Horizons in Management and Business Practices, Suhrid Publications, Kolkata (ISBN: 978-93-84099-29-9), pp. 201-224.
1. Nibir Khawash, (Registration No.-PhD/Management/Mgnt003/2013), Maulana Abul Kalam Azad University of Technology, West Bengal.
Thesis topic: An assessment of Marketing Culture, Service Quality and Destination Loyalty in Tourism Sector in India
2. Amitabha Gupta (Registration No.- MBA162606), Aliah University, Kolkata
Research topic: A Dynamic Model of Relationship Quality For Human Capital Markets: A Study using Recovery Analytics.
3. Sarani Bhaumik (
Research Projects (last 5 years)
1. Enacted as Principal Investigator in the Collaboartive Research Project on Perspectives on Rural Tourism: Sustainability Issues and Ethno-Cultural Preservation (2018), sponsored by A. K. dasgupta Centre for Planning and Development, Visva-Bharati. (Completed)
2. Enacted as Principal Investigator in the Collaboartive Research Project on Measuring Digital Inclusion in Rural West Bengal: Implications for Sustainable Human Capital development (2019), sponsored by A. K. dasgupta Centre for Planning and Development, Visva-Bharati. (Completed)
3. Principal Investigator in the Collaboartive Research Project on Assessing the Scope in Harnessing Social Innovations in Community-Based Rural-Tourism (CBRT) in Pandemic Environment: A study in the district of Birbhum, West Bengal (2020), sponsored by A. K. dasgupta Centre for Planning and Development, Visva-Bharati. (Ongoing)
Developed MOOC Module for UGC SWAYAM Portal in 4 quadrants.
Collaborator: National Resource Centre, Hembati Nandan Bahuguna Garhwal University (HNBGU), Uttarakhand.
Name of the MOOC: Tourism and Hospitality Services Management
Name of the Module: Strategies for Tourist Satisfaction
Invited Lecture/ Resource Person (selective list for 2018-2024)
1. Resource Person in the 5-Day Faculty Development Programme organised by Centre for Management Studies, Jawaharlal Nehru University (JNU), New Delhi from 16th to 20th September, 2020
2. Resource Person in the One-Week FDP on Research Methodology by Central University of Himachal Pradesh, July, 2024
3. Resource Person in the Faculty Development Programme on Research Methodology and Data Analysis in Multidisciplinary Research (15th-21st February, 2024), organised by Dept. of Education, Kazi Nazrul University
4. Resource Person in 3rd Faculty Induction Programme (AY 2022-2023), UGC-HRDC, The University of Burdwan
5. Resource Person in 3rd Faculty Induction Programme (AY 2021-2022), UGC-HRDC, The University of Burdwan
6. Resource Person in Tourism Day, Amity University, Kolkata, January, 2023
7. Resource Person in 2nd Faculty Induction Programme (AY 2021-2022), UGC-HRDC, The University of Burdwan
8. Resource Person in 1st Faculty Induction Programme (AY 2021-2022), UGC-HRDC, The University of Burdwan
9. Resource Person in 1st Faculty Induction Programme (AY 2022-2023), UGC-HRDC, The University of Burdwan
10. Resource Person in the FDP on Research Methodology organised by St. Xavier’s College, Kolkata, 17th January, 2023
11. Resource Person in the Workshop on Literature Review and Bibliometric data analysis organised by Centre for Journalism and Mass Communication, Visva-Bharati, Santiniketan, 27th March, 2023
12. Resource Person in the Workshop on Qualitative data analysis organised by Centre for Journalism and Mass Communication, Visva-Bharati, Santiniketan, 31st March, 2023
13. Resource Person in one Day Workshop on Data Handling organised by Dept. of Tourism Studies, Pondicherry University, 23/10/2022.
14. Resource Person in the FDP on Qualitative Data Analysis organised by NMIMS Hyderabad, 18th July, 2021
15. Resource Person in the ‘Qualitative Data Analysis’ in the 10-Day National e-Workshop on Advanced Research Methodology in Social Sciences organised by the A. K. Dasgupta Centre for Planning and Development (A Centre sponsored by NITI Aayog, Govt. of India) 0n 28th April, 2022
16. Resource Person in the ‘Qualitative Data Analysis’ in the 10-Day National e-Workshop on Advanced Research Methodology in Social Sciences organised by the A. K. Dasgupta Centre for Planning and Development (A Centre sponsored by NITI Aayog, Govt. of India) 0n 28th April, 2022
17. Resource Person in the ‘Qualitative Data Analysis’ in the 10-Day National e-Workshop on Hands on Training on SPSS in Research organised by the A. K. Dasgupta Centre for Planning and Development (A Centre sponsored by NITI Aayog, Govt. of India) on 16th May, 2022
18. Resource Person in the ‘Qualitative Data Analysis’ in the 10-Day National e-Workshop on Advanced Research Methodology in Social Sciences organised by the A. K. Dasgupta Centre for Planning and Development (A Centre sponsored by NITI Aayog, Govt. of India) on 26th April, 2022
19. Resource Person in Refresher Course (AY 2022-2023), UGC-HRDC, The University of Burdwan
20. Resource Person in Winter School (AY 2022-2023), UGC-HRDC, The University of Burdwan, January, 2022
21. Resource Person in Short Term Course (AY 2022-2023), UGC-HRDC, The University of Burdwan, July, 2022
22. Resource Person in FDP, Dept. of Management, Aligarh Muslim University The University of Burdwan, 21/01/2021
23. Resource Person in Refresher Course (AY 2021-2022), UGC-HRDC, The University of Burdwan
24. Resource Person in Refresher Course (AY 2020-2021), UGC-HRDC, The University of Burdwan
25. Resource Person in Faculty Induction Programme (AY 2020-2021), UGC-HRDC, The University of Burdwan
26. Resource Person in FDP on Research Methodology, Dept. of Tourism Studies, Pondicherry University, July, 2020
28. Delivered Invited speech as Resource Person on Use of software for qualitative data analysis: Data input, coding, network in the National Workshop on Research Methodology in Social Sciences, organised by A. K. Dasgupta Centre for Planning and Development, Visva-Bharati, on 6th August, 2019.
29. Delivered Invited speech as Resource Person on Use of software for dual analysis, Data Visualization in the National Workshop on Research Methodology in Social Sciences, organised by A. K. Dasgupta Centre for Planning and Development, Visva-Bharati, on 7th August, 2019.
30. Delivered Invited speech as Resource Person on Multivariate analysis: PCA, EFA, CFA & Predictive Analysis in the National Workshop on Understanding SPSS & its Application in Research, organised by A. K. Dasgupta Centre for Planning and Development, Visva-Bharati, on 21st July, 2019.
31. Delivered Invited speech as Resource Person on Implications of E-learning and Use of Content Authoring Tools in the Workshop on MOOCs, E-Content Development & Open Educational Resources, organised by UGC Human Resource Development Centre, The University of Burdwan, on 22nd July, 2019.
32. Delivered Invited speech as Resource Person on Implications of E-learning and Use of Instructure Canvas to create and host E-Content in the Workshop on MOOCs, E-Content Development & Open Educational
33. Resources, organised by UGC Human Resource Development Centre, The University of Burdwan, on 22nd July, 2019.
34. Delivered Invited speech (2) as Resource Person on Qualitative Data Analysis using Atlas.ti in the National Workshop on Research Methodology in Social Sciences, organised by A. K. Dasgupta Centre for Planning and Development, Visva-Bharati, on 28th June, 2019.
35. Delivered Invited speech (2) as Resource Person on Using Social Network data and analyzing with Atlas.ti and R, in the National Workshop on Research Methodology in Social Sciences, organised by A. K. Dasgupta Centre for Planning and Development, Visva-Bharati, on 27th June, 2019.
36. Delivered Invited speech as Resource Person on Launching Courses on SWAYAM, in the National Workshop on Planning & Development of Online Courses, Visva-Bharati, on 11th February, 2019.
37. Delivered Invited speech as Resource Person on Developing Video & Text Content, in the National Workshop on Planning & Development of Online Courses, Visva-Bharati, on 8th February, 2019.
38. Delivered Invited speech as Resource Person on Understanding SPSS & its Application in Research, in the National Workshop on Research Methodology, Visva-Bharati, on 24th November, 2018.
39. Delivered Invited speech as Resource Person on Digital Tourism for Millennials in the National Seminar on Envisioning Skilling, Entrepreneurship and Employability in Hospitality Sector), organised by Faculty of Hospitality & Tourism Management, Siksha ‘O’ Anusandhan University, Bhubaneswar, Odisha, on 16th-17th February, 2018.
Membership:
1. Life Member [LM 72708] of Indian Society of Technical Education [ISTE]
2. Professional Member [M-200911540] of All India Management Association [AIMA]
3. Developing Nation Membership of Mixed Method Research International Association (MMRIA), Alabama, USA (Membership ID: 69964310)
Course Organised:
1. Enacted as Course Director in ICSSR sponsored 14-day Capacity Building Programme from 22nd November, 2023 to 6th December, 2023.
2. Enacted as Course Director in ICSSR sponsored 10-day Research Methodology Course (RMC) from 13th to 22nd January, 2020.
International Conference Organised:
1. Chairperson in the 7th International Conference on Management and Business Practices (ICMBP), 2025.
1. Enacted as Vice-Chairperson in the 1st International Conference on Management and Business Practices (ICMBP) sponsored by Indian Council of Social Science Research, (ICSSR), New Delhi Sponsored on 11th and 12th Januray, 2017.
2. Enacted as Convener in the 2nd International Conference on Management and Business Practices (ICMBP) sponsored by Indian Council of Social Science Research, (ICSSR), New Delhi Sponsored on 4th and 5th Januray, 2018.
(i) Market Viability of Pathasathi Project, Govt. of West Bengal Status: Completed,
(ii) Business strategy for vendors under self-sustenance scheme of NKDA, Kolkata Govt. of Wes Bengal,
(iii) Viability of Chartered Bicycle and Related App Services in Kokata. Funded by NKDA, Kolkata, Govt. of India,
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